You can book an online consultation either on the website or mobile app of AdCure 24/7 in two ways. Click on the ‘Find a Doctor’ button on the homepage of the website/app, select a specialty or type the name of the doctor directly. Once you select a doctor, you can click on the “Consult Now’ button to start the online consultation. If you're looking for a doctor based on your symptoms, you may start by going to the homepage of the website/app. Then click on the ‘Track Symptoms’ tab, search for your symptoms or select a few of them based on your health condition. Click ‘Show Doctors’, select a doctor and click on the ‘Consult Now’ button to start the online consultation after making payment or you can book an appointment.

This may happen due to poor internet connectivity or due to some technical glitch. In such cases, please check your internet connection and if the issue persists, please email us at support@adcure.co.in with the screenshot of the error.

Yes. If you cancel the online consultation, the refund for the same will reflect in your account within 5 to 7 working days.

Once you book an online consultation on our app, you will get 15 minutes to speak to the doctor. This window can, however, change according to your health condition and the number of queries you have.

Yes. You have an option to share your prescriptions and test reports with the doctor during an online consultation.

When a patient requests an appointment, AdCure sends an email/SMS request of an incoming patient appointment.

Any user must enter their pin code of his/her locality. AdCure will search and give you a list of doctors of your locality.